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Maintenance and Support

Troubleshooting and Maintenance
Zansys can provide enhancement to products and support their sustenance through its dedicated offshore teams. We have the expertise in providing ongoing maintenance of the software to fix customer reported bugs and change requests. This service might also involve a test lab for automated regression testing as well as manual testing as required.
Our sustenance engineers can own and maintain your older product releases freeing up your product development team to focus on new product release and / or handle bug fixes, enhancement requests, and customer specific engineering change requests and rollout engineering patches to your older releases.
Customer Suppport
Zansys can help you rest assured of your investment running at optimum performance by offering world class customer support. We provide client-focused support services backed by our highly experience staff.
Zansys’ two-tiered support offerings put you in control of what is most valuable to your organization, from phone support to on-going management and maintenance. You have the flexibility to choose from the various plans we offer. Pick a solution that best matches your organization’s requirements, your staff’s expertise, and the complexity of your operations.
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